Warehouse Management Systems: Boost Efficiency & Cut Costs

Technology Isn’t the Only Hurdle

While WMS offers a technology-driven approach, human factors can present significant roadblocks. Employees accustomed to traditional systems often exhibit resistance to change, fearing that automating tasks will replace their jobs. Interestingly, studies show automation also creates new roles, often elevating employee satisfaction in the process.

Training employees to adapt to WMS is a hurdle that shouldn’t be underestimated. Over 70% of warehouses report needing comprehensive training programs to bring staff up to speed on new systems. The irony is palpable because while WMS reduces errors, improper use can introduce new problems if training isn’t thorough. Isn’t it intriguing how full-circle it can come?

Consider the psychological hurdle: change management. This involves fostering a culture that is open to innovation. Leadership plays a pivotal role in this transition by actively addressing fears and communicating benefits. When employees see the reduction of mundane tasks, they often express gratitude for the shift rather than lamentation. Sometimes, changes aren’t about the tools but the mindset.

But that’s not the whole picture. Employees aren’t the only ones who need convincing. Stakeholders and investors often have reservations about investments in new technology. They need reassurances about system reliability and demonstrable ROI. How do you effectively bridge this gap? The answer might surprise you—it doesn’t involve tech at all.